Shipping & Delivery Policy
Shipping & Delivery
Most standard in stock items ships to arrive within 1 to 2 business days. However, non-stock, special order from manufacturer items arrives within 2 to 4 weeks. Our flat rate shipping rate is $6.95 applies to all orders regardless the size of your order excluding freight items.
Please note, some items may require a longer ship-out and/or delivery timeframe depends on production time if it’s a custom-built product.
Some heavy items must be shipped via Freight, one of our customer care team members will contact you as soon as your order is processed to estimate the freight cost and estimated time of arrival.
Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, FedEx, and the United States Postal Service. Currently, we are unable to provide the option to choose your carrier of choice.
Your orders always arrive FAST and secure. Orders placed Mon - Fri by 12 Noon EST normally ship same day and should arrive to you within 2-5 business days or less (Some exceptions may apply depends on stock availability, please note this policy does not apply to freight items).
Customer is responsible for additional charges in case(s) of missed appointments or re-delivery for freight orders.
Unfortunately, currently we don`t ship to the following locations:
- PO BOX
- Military APO, FPO and DPO
- Alaska and Hawaii
For any questions or concerns we would love to assist, please call us at 888-999-0506 or email our customer care team at shipping@@dms-fl.com